FM Logistic, a worldwide logistics leader, has begun digitizing its HR processes with the Adrenalin Max HRMS platform. This Human Resource Management System is improving the HR operations of a logistics leader while also enhancing workforce management. The strategic shift under this change bears a commitment to the people-first approach that tackles the major challenges in handling the huge, spread-out, and mostly blue-collar workforce.
In the logistics industry, where the success of customer service hinges on the precision and reliability of the workforce, FM Logistic faced challenges in managing its operations. Manual handling of data and retrieval of information related to shifts, time, and attendance became a major hurdle in India, where more than 5,000 employees serve different clients. The issue compounded due to the lack of a centralized system to store data, manage workflows and approvals, and maintain employee records. The Primary challenges were to oversee more than 65 shift patterns, ensure real-time tracking of attendance, adapt to the changing needs of customers, all while striving to smooth operations.
The firm had challenges in managing a vast, non-digital-savvy blue-collar workforce that was perpetually mobile. Adrenalin Max has transformed workforce management at FM Logistics by addressing these challenges directly. With the seamless implantation of biometric devices into HRMS, Adrenalin has automated and simplified attendance tracking while also eliminating the manual collection of employee data for payroll. The date for processing payroll, which used to happen on the 16th of every month, has now been effectively shifted to the 21st.
For locations where biometric devices were not installed, Adrenalin offered other easy-to-use attendance solutions which were customized to meet the operational requirements.
The Adrenalin Max mobile app has transformed how employees at FM Logistics work and specifically benefited those employees who might not be as comfortable with technology. Since the mobile app is very user-friendly, it allows employees to easily check in and out for attendance, thus eliminating the traditional physical systems that were previously in place. This feature increases both operational efficiency and employee satisfaction as it streamlines everyday tasks and helps them focus on their main duties. Apart from this, Adrenalin centralized workflows, approvals, and employee records to mitigate manual process inefficiencies. Consequently, the reporting timelines of FM Logistics have drastically improved from 10 days to just 2 days, thus making fuller and better use of workforce management.
"Our tough environment is driven by diverse workforce, which operates under challenging conditions," says Ajit Jangle, Managing Director, FM Logistic India. "Adrenalin Max has greatly transformed our HR processes by closing gaps and optimizing workforce management. It has empowered our teams to improve overall People Experience and to focus on what matters the most—great service to our customers."
"Our partnership with FM Logistic proves our commitment to resolving workforce issues through creative solutions," said Mr. Srinivasa Bharathy, CEO of Adrenalin E-Systems. "The implementation of Adrenalin Max work has helped their teams improve efficiency, agility, and alignment towards organizational goals."
